SuperX Benefits Terms
Contents
Article 1 (Purpose)
These Terms set out the rights and obligations between MIBC Inc. and its affiliates and subsidiaries (the "Company") and its members regarding the accrual, use, conversion, and extinguishment of the benefits that the Company grants to members free of charge in the SuperLozzi Super App, SalesVook, and other SuperX platform services (the "Services"), and regarding changes to the criteria under which those benefits are operated.
Article 2 (Definitions)
① "Benefits" means any and all in-service advantages that the Company grants to a member without consideration, conditioned on the member's use of the Services, viewing of or participation in advertisements, events, Wave results, membership tier, or the like, regardless of name, including EV, free cash, CEV, IEV, FT, Unit F4, and coupons.
② "Convertible Benefits" means those Benefits that the Company designates in the Operating Policy as convertible into money or other means.
③ "In-Service Benefits" means Benefits that are not Convertible Benefits and that may be used only for the purposes the Company specifies within the Services.
④ "Conversion" means a member's receipt of Convertible Benefits in money or other means of payment designated by the Company, in accordance with the requirements and procedures set by the Company, and has the same meaning as "withdrawal" or "exchange" as used on the service screens.
⑤ "Operating Policy" means the "SuperX Benefits Operating Policy," posted on the service screens, which sets out specific criteria delegated by these Terms, such as the accrual criteria for Benefits, conversion requirements, limits and fees, and validity periods, and includes the Rate and Limit Disclosure under Article 7(7).
⑥ Terms not defined in these Terms follow the terms of each Service and applicable laws.
Article 3 (Scope and Order of Precedence)
① These Terms prevail over any provisions of individual service terms concerning Benefits (including EV and free benefits).
② The Company may set different Benefits policies by country or region depending on local laws, taxation, advertising markets, and exchange rates, and the Operating Policy applicable to each member is shown on the service screens.
③ These Terms apply to members who live in a country for which the Company has not published a country-specific version of the SuperX Benefits Terms. Members in the Republic of Korea, Brazil, Indonesia, the Philippines, and any other country with a country-specific version are governed by that version instead of these Terms.
Article 4 (Nature of Benefits)
① Benefits are granted by the Company free of charge to promote the Services. Benefits granted in connection with a member's purchase of goods or services, or with participation in advertisements or offers (such as offerwalls), are likewise granted free of charge by the Company and are not consideration for that purchase or participation. Benefits are not deposits, prepaid electronic means of payment, virtual assets, securities, investment contracts, or any other financial product, and do not result from a member entrusting money to, or investing in, the Company.
② Benefits do not become a definitive monetary claim against the Company merely by being accrued. A member may use Benefits or apply for Conversion in accordance with the requirements and procedures set by these Terms and the Operating Policy, and the Company's payment obligation arises only when the Company approves a Conversion application under Article 8, and only up to the approved amount.
③ No interest accrues on Benefits, and the Company does not guarantee the monetary value, conversion ratio, or future value of Benefits.
④ Benefits are rights that belong exclusively to the member personally. A member may not transfer, gift, lend, sell or pledge Benefits, or move them to another account, and Benefits are not inherited. However, transfers between accounts and similar actions are possible only by the methods and within the scope that the Company permits on the service screens or in the Operating Policy, and in that case the conditions, limits, fees and procedures set by the Company apply. The Company may change whether such actions are permitted, and on what conditions, in accordance with Article 10.
⑤ Even if Benefits are displayed on service screens as an amount of money or with the word "cash," such display is only a conversion indicator for ease of understanding and does not change the nature of Benefits described in paragraphs ① through ④.
Article 5 (Accrual)
① The Company determines the activities eligible for accrual, the accrual quantity and ratio, accrual caps, and the timing of accrual, and displays them in the Operating Policy or on the relevant accrual screen.
② To check for fraudulent accrual, the Company may hold Benefits in a "pending" status and confirm them after the verification period set in the Operating Policy. Unconfirmed Benefits may not be used or converted.
③ If an advertiser fails to pay advertising fees due to bankruptcy, default, dissolution, contract termination, or the like, or if an advertising intermediary cancels or claws back advertising fees on grounds such as invalid traffic, the Company may cancel or recover the Benefits granted in connection with that advertisement.
④ If Benefits are accrued in error due to a system error or the like, the Company may correct the error; if the erroneously accrued Benefits have already been used or converted, the Company may deduct them from the member's other Benefits or demand their return. The Company will notify the member of the correction and the reason.
⑤ A member who believes Benefits were accrued in error may request correction within 30 days from the accrual date (or, if not accrued, the date on which they should have been accrued), and the Company will make the correction within 30 days from the request if the request is confirmed to be valid.
Article 6 (Use, Exchange, and Limits on Cancellation)
① The Company determines, and displays in the Operating Policy or on the relevant screen, where Benefits may be used (such as emblem charging, Wave participation, and coupon redemption), exchanges between Benefits (such as EV conversion), the units and ratios for use and exchange (exchange ratios being Variable Criteria under Article 7(7)), and the order of deduction.
② Unless the Company indicates on the relevant screen that cancellation is permitted, the following transactions may not be cancelled, withdrawn, or reversed once the application has been completed:
③ The Company displays, on the confirmation screen for each transaction under paragraph ②, the fact that it cannot be cancelled (or, where cancellation is permitted, the deadline for cancellation). Whether cancellation is permitted, and on what conditions and by when, is determined by the Company and may be changed in accordance with Article 10. Even where the Company permits cancellation, the transaction is processed under the Variable Criteria (Article 7(7)) applicable at that time.
Article 7 (Requirements and Criteria for Conversion)
① A member may apply for Conversion of Convertible Benefits if all of the following requirements are met:
② The Company determines the following matters in the Operating Policy and displays them on the Conversion application screen:
③ The Company may set different limits and conditions for the conversion, use and withdrawal of Benefits for each member according to the member's activity (such as usage history, emblems held and account age), level of identity verification, risk of fraudulent use and similar factors. The applicable criteria are posted in the Operating Policy.
④ A member may apply for an increase in the conversion limit in accordance with the procedure set in the Operating Policy. To prevent fraudulent use and manage the funding for Benefits, the Company decides whether to approve the application, and the amount of any increase, in accordance with the review criteria in the Operating Policy, and may decline to approve the application.
⑤ The Company pays the amount remaining after deducting taxes and public charges under applicable laws and the conversion fee. The expected deductions are displayed on the application screen.
⑥ The means of conversion are determined by the Company from among deposit into an account in the member's name, gift certificates and mobile vouchers, partner points, in-service goods and passes such as emblem charging, and other means designated by the Company. Under Article 10, the Company may at any time add, change, reduce, or discontinue means of conversion, may set different conversion ratios and conditions for each means, and may discontinue the function of converting particular Benefits into money or change those Benefits into In-Service Benefits.
⑦ The following criteria ("Variable Criteria") may change in real time depending on exchange rates, interest rates, the advertising market, funding for Benefits, conversion demand, global economic conditions, Company policy, and the like:
(a) Conversion fee rate
(b) Conversion ratio (including exchange-rate-linked ratios) and exchange ratios between Benefits
(c) Conversion limits (including per-member limits and the limit calculation period)
The Company operates the Variable Criteria as follows:
Article 8 (Processing, Holding, and Rejection of Conversion Applications)
① The Company reviews and approves Conversion applications and makes payment within the payment deadline set in the Operating Policy. If payment is delayed for reasons beyond the Company's control, such as outages at financial institutions or payment processors or public holidays, the Company pays without delay once the cause is resolved.
② The Company may hold the approval or payment of a Conversion application in any of the following cases:
③ The hold period is the period necessary to confirm the facts, and the hold may continue until the relevant cause is resolved.
④ The Company notifies the member of the hold and the reason for it; provided, however, that where such notice would obstruct an investigation or be contrary to laws or a request from authorities, the Company may give notice after that circumstance is resolved.
⑤ If, upon review, any of the grounds in paragraph ② is confirmed, the Company may reject the Conversion application and take measures under Article 12. If no such ground is confirmed, the Company pays without delay.
⑥ A member may file an objection by submitting supporting materials within 14 days from the date of receiving notice of a hold or rejection. The Company will review the submitted materials and will notify the member of the result where necessary.
⑦ Under Article 6(2), a member may not cancel a Conversion application. If payment has been completed to an account or in an amount that the member entered or registered incorrectly, the Company has no obligation to reverse that payment or to pay again.
Article 9 (Validity Period and Extinguishment)
① Benefits have no validity period and are not extinguished merely because time has passed or the member has not used the Services; provided, however, that Benefits such as coupons for which a usage deadline is displayed on the relevant screen are extinguished when that deadline passes. The Company may newly establish a validity period for Benefits under Article 10, in which case the period is calculated from the effective date of the amended Operating Policy.
② If a member deletes their account, the member is deemed to have waived their rights to their Benefits, which are extinguished upon deletion; if a member only unlinks a particular service from the SuperX integrated account, the Benefits belonging to that service are extinguished. Benefits extinguished upon deletion or unlinking cannot be restored. On the deletion or unlinking screen, the Company informs the member that all Benefits will be extinguished and cannot be restored, and obtains the member's confirmation.
③ If the Company terminates the service agreement under Article 12, the Benefits held at the time of termination are extinguished.
④ The Company may change, suspend or end all Services or a Benefits program at any time, without any advance notice period. The Company will give notice of the termination without delay, and Benefits for which no Conversion application has been received as of the time of termination are extinguished.
Article 10 (Changes to Benefits Policy)
① The Company may change matters concerning Benefits at any time where any of the following grounds exists. Matters subject to change include, without limitation:
The grounds for change are as follows:
② When changing the Operating Policy, the Company gives notice of the content, reason, and effective date of the change as follows:
| Type of change | Timing of notice | Individual notice |
|---|---|---|
| Changes unfavorable to members (introduction of a validity period, reduction or discontinuation of means of conversion, discontinuation of conversion into money or change to In-Service Benefits, etc.) | 7 days before the effective date | App notification, in-app pop-up, etc. |
| Changes favorable to members or with minor impact | May take effect immediately upon posting | None |
| Changes immediately necessary to stop ongoing fraudulent use or to comply with laws or orders of authorities | Effective immediately, with notice without delay | Affected members |
Changes in the Variable Criteria under Article 7(7) (fee rates, conversion ratios, exchange ratios, and limits) are not subject to this table and apply in real time in accordance with that paragraph. Changes to the accrual criteria (activities eligible for accrual, quantities, ratios and caps), to the conditions for using in-service goods and passes, and to limits may likewise be applied immediately upon posting, without the notice periods in this table. In that case the change applies only to accrual and use occurring after it takes effect, and the quantity of Benefits already confirmed is not reduced.
③ The amended Operating Policy applies to accrual, use, and Conversion applications on or after the effective date, including Conversion applications made on or after the effective date for Benefits accrued before it. Conversion applications received before the effective date are processed under the previous criteria. The Variable Criteria apply at their values as of the time of application, regardless of when the Benefits were accrued, in accordance with Article 7(7).
④ The Company does not reduce the quantity of already confirmed Benefits solely by amending the Operating Policy; provided, however, that this does not apply to cases under Article 5(3) and (4), Article 9, or Article 12.
⑤ When giving notice under paragraph ②, the Company also informs members that they will be deemed to have agreed to the change if they do not express an objection by the day before the effective date, together with how to object. If a member does not express an objection within that period, the member is deemed to have agreed to the change. A member who does not agree to the change may terminate the service agreement before the effective date.
⑥ Promotional events conducted for a fixed period (such as fee reductions or limit increases) end on the end date announced at their start without separate notice, and this is not regarded as an unfavorable change under paragraph ②.
Article 11 (Addition, Change, and Termination of Accrual Methods)
① The Company may add, change, or terminate individual accrual methods (such as viewing advertisements, app lock, events, and Waves). The Company may do so at any time and gives notice of a termination without delay; Benefits already confirmed may continue to be used and converted in accordance with these Terms.
② A temporary reduction or loss of accrual opportunities due to a shortage of advertising inventory, advertiser circumstances, technical failures, or the like is not a change to these Terms or the Operating Policy, and the Company provides no compensation for it.
Article 12 (Prohibited Conduct and Measures)
① Members must not engage in any of the following:
The acts listed above are examples only, and the prohibited acts are not limited to them.
② Depending on the nature and severity of the violation, the Company may take the following measures. Where the Company considers it necessary to prevent the spread of harm or the destruction of evidence, the Company may act first and notify the member of the reason without delay.
③ A member may file an objection to a measure under paragraph ② within 14 days from the date of receiving notice of it; provided, however, that filing an objection does not suspend the effect of the measure, and the Company decides whether to maintain, modify or lift the measure after reviewing the objection.
④ If a member's violation causes loss to the Company (including clawbacks of advertising fees or penalty claims by advertisers or advertising intermediaries, compensation paid to third parties, administrative sanctions, and losses due to business obstruction), the Company may claim compensation from the member, and may take legal action, including filing criminal complaints, with respect to conduct under paragraph ① items 7 through 10.
Article 13 (Effect of Handling that Differs from These Terms)
① Members have no right to demand from the Company any handling not provided for in these Terms and the Operating Policy.
② Any handling that differs from these Terms or the Operating Policy is effective only if it has been approved by an authorized person at the Company and notified in writing in the Company's name (including electronic documents such as app notifications and email). Guidance or promises by officers or employees, such as support agents or operators, do not in themselves bind the Company.
③ Even if the Company has made an exception for a particular member, neither that member nor any other member acquires a right to demand the same handling, and the Company is not deemed to have waived any of its rights under these Terms. The same applies where the Company does not exercise a right immediately.
④ The Company may cancel any handling made as a result of a member's threats, coercion, or deception, in which case the member must return any amounts and Benefits received through that handling.
Article 14 (Taxes)
① The Company withholds taxes on income arising from the Conversion of Benefits in accordance with applicable laws.
② The Company may require a member to provide the information necessary for tax withholding, and if the member does not provide it, the Company may restrict Conversion.
③ The member is responsible for their own tax obligations, such as filing income tax returns in their country of residence.
Article 15 (Limitation of Liability)
① The Company is not liable for any loss suffered by a member due to any of the following; provided, however, that this does not apply where the loss is caused by the Company's willful misconduct or gross negligence:
② Where the Company is liable to a member for damages in connection with Benefits, except in cases of the Company's willful misconduct or gross negligence, the amount of compensation is limited to the expected Conversion amount of the Convertible Benefits related to the cause of the loss.
③ Paragraphs ① and ② do not apply where liability may not be limited under applicable laws.
Article 16 (Notices)
① The Company gives notices under these Terms by one or more of the following methods: posting in the service notices, app notifications, in-app pop-ups or the notification inbox, or email or text message registered by the member.
② Notices to an unspecified large number of members may be replaced by posting in the service notices for at least 7 days; provided, however, that unfavorable changes under Article 10(2) and notices of the end of Services or a Benefits program under Article 9(4) are also given individually.
Article 17 (Country-Specific Versions)
① If the Company publishes a country-specific version of the SuperX Benefits Terms for the country in which a member lives, that version, including its provisions on governing law and dispute resolution, applies to the member from its effective date instead of these Terms.
② Matters not set out in these Terms are governed by the terms of the relevant service and applicable law.
Article 18 (Partial Invalidity)
Even if any provision of these Terms, or any part of it, becomes invalid or unenforceable under applicable laws, the remaining provisions and the remaining parts of that provision remain in effect.
Addendum
① (Effective Date) These Terms take effect on September 23, 2026.
② (Transitional Measure for Conversion Applications) Conversion applications received before the effective date of these Terms are processed under the previous criteria.
③ (Replacement of Previous Provisions) From the effective date of these Terms, these Terms replace the provisions on free benefits in the terms of each service to which these Terms apply.